Rečnik za WhatsApp Coexistence
Pojmovi oko WhatsApp Coexistence lako se mešaju, a većina praktične zabune nastaje kada dve osobe istu reč koriste za različite stvari. Ovo su definicije koje koristi ovaj sajt, uz link ka stranici koja svaku od njih detaljno obrađuje.
- Coexistence
Meta's official mode for running the WhatsApp Business app and the Cloud API on one number at the same time. Not a separate API: the same Cloud API, onboarded so the app keeps working.
WhatsApp Coexistence- Cloud API
Meta's hosted WhatsApp Business Platform API. Every send, template and webhook on this site runs through it.
Cloud API or Coexistence- WhatsApp Business app
The app a business uses on a phone. Distinct from the consumer WhatsApp app, and a number must be on it before Coexistence can connect it.
- WhatsApp Business AccountWABA
The Meta object that holds phone numbers and templates. Sits inside a Business Portfolio. Webhook overrides are applied at this level rather than per number.
- Business Portfolio
The company level container in Meta Business Manager. Holds one or more WhatsApp Business Accounts. A client's number stays in their portfolio, not a provider's.
Meta Tech Provider- Phone number id
Meta's identifier for one connected number. Sending targets this rather than the number itself, and it appears in every inbound webhook payload.
- Embedded Signup
Meta's own onboarding popup. Picks the portfolio, the account and the number, and for Coexistence includes a code scanned in the WhatsApp Business app.
How a number connects- Tech Provider
A Meta status permitting a company to connect other businesses' numbers through its own approved app. Free to obtain, gated on business verification and App Review. Not an endorsement.
What it means- BSPBusiness Solution Provider
A company selling a messaging platform, usually a shared inbox. Overlaps with Tech Provider but describes the product rather than the Meta status.
Coexistence or a BSP- Webhook destinationwebhook override
Where Meta delivers a WhatsApp Business Account's events. Set as an override on an app's subscription, which is why removing a connection uninstalls it.
WhatsApp webhooks- hub.challenge
A value Meta sends in its verification GET. The endpoint must return it as the raw body. Returning JSON instead is the most common reason a webhook never receives anything.
Webhook verification- messages
The webhook field carrying what customers send. Part of the message path, which is what a webhook override routes away from a provider.
- smb_message_echoes
The webhook field carrying what a team sends from the WhatsApp Business app. Only exists on Coexistence numbers, and is how software sees a human's replies.
- Customer service windowthe 24 hour window
Twenty four hours from the customer's last message, during which free text delivers. Outside it, only an approved template does.
Error 131047- Template
A message submitted to Meta for review in advance. The only thing that delivers outside the customer service window, and on a Coexistence number it can only be sent through the API.
Error 132001- Quality rating
Green, yellow or red, assigned by Meta from how recipients react. Falls before it costs anything, and nothing announces the fall.
Error 131048- Messaging tier
How many unique customers a number may start conversations with per day. Moves in both directions. Distinct from throughput, which is a rate.
- Throughput
Messages per second a number may send. Fixed by Meta on a Coexistence number rather than scaling with quality and tier.
Error 130429- Linked device
The consumer WhatsApp client signed in elsewhere, as WhatsApp Web does. What unofficial tools automate, what WhatsApp's terms prohibit, and what gets numbers banned.
Unofficial API risks- MCPModel Context Protocol
How an AI assistant reaches a tool it does not own. Request and response only: an MCP server cannot be woken by an incoming message.
WhatsApp MCP server
Zašto terminologija pravi toliko problema?
Zato što nekoliko ovih pojmova označava stvari na različitim nivoima, koji svi deluju kao da pripadaju istom nivou.
Business Portfolio sadrži WhatsApp Business Account, koji sadrži brojeve telefona, a svaki od njih ima ID telefonskog broja. U razgovoru se sva četiri pojma nazivaju nalogom, pa rečenica poput proverite da li nalog radi može značiti četiri različite provere. Isto važi i za dva prozora od po dvadeset četiri sata na ovoj platformi, koji mere nepovezane stvari i stalno se zamenjuju.
Drugi deo problema je što Meta i provajderi koriste različite reči za istu stvar, a ni sami provajderi se međusobno ne slažu. Ova stranica koristi terminologiju same kompanije Meta gde ona postoji i jasno navodi kada je pojam naš.
Koje razlike su zaista važne u praksi?
Tri, a svaka je nekome oduzela ceo dan.
Prozor korisničke podrške i prozor sinhronizacije traju po dvadeset četiri sata i nemaju nikakve veze jedan s drugim. Prvi određuje da li će se slobodan tekst isporučiti, računajući od poslednje poruke korisnika. Drugi određuje da li se istorija razgovora još može preuzeti, računajući od uvođenja.
Povezani uređaj nije API. To je potrošački WhatsApp klijent prijavljen negde drugde, što automatizuju nezvanični alati i zbog čega brojevi bivaju blokirani.
Odredište webhooka nije podešavanje na broju. To je zamena pretplate aplikacije na nalog, zbog čega nestaje kada se veza ukloni i mora ponovo da se postavi pri ponovnom povezivanju.
Često postavljana pitanja
Da li je Coexistence drugačiji API od Cloud API-ja?
Ne. Coexistence je način uvođenja broja u Cloud API, pri čemu WhatsApp Business aplikacija nastavlja da radi na njemu. Endpointi, format poruke i pravila su identični.
Koja je razlika između Business Portfolio i WABA?
Business Portfolio je kontejner na nivou firme u Meta Business Manageru. WhatsApp Business Account nalazi se u njemu i sadrži brojeve telefona. Jedan portfolio može sadržati više WABA naloga.
Da li je BSP isto što i Tech Provider?
Preklapaju se, ali označavaju različite stvari. Tech Provider je Meta status koji firmi dozvoljava da kroz sopstvenu aplikaciju povezuje brojeve drugih firmi. BSP obično označava firmu koja prodaje platformu za razmenu poruka, a sama može, ali ne mora, da ima taj status.
Kakve veze MCP ima sa WhatsAppom?
Sam po sebi nikakve. MCP je protokol koji AI asistentu daje pristup alatu, a WhatsApp MCP server izlaže broj kao jedan od tih alata. Ne može da prima poruke, već samo da deluje kada mu se to zatraži.
Spremni da počnete?
Podesite WhatsApp Coexistence za nekoliko minuta, a ne meseci. Aplikacija nastavlja da radi na telefonu.
Započnite besplatni probni period7 dana bez naplate. Otkažite bilo kada.