WhatsApp Coexistence: pojmovnik
Pojmove povezane s WhatsApp Coexistence lako je zamijeniti, a većina praktične zbrke nastaje kad dvije osobe istu riječ koriste za različite stvari. Ovo su definicije koje koristi ova stranica, a svaka vodi na stranicu koja je detaljnije objašnjava.
- Coexistence
Meta's official mode for running the WhatsApp Business app and the Cloud API on one number at the same time. Not a separate API: the same Cloud API, onboarded so the app keeps working.
WhatsApp Coexistence- Cloud API
Meta's hosted WhatsApp Business Platform API. Every send, template and webhook on this site runs through it.
Cloud API or Coexistence- WhatsApp Business app
The app a business uses on a phone. Distinct from the consumer WhatsApp app, and a number must be on it before Coexistence can connect it.
- WhatsApp Business AccountWABA
The Meta object that holds phone numbers and templates. Sits inside a Business Portfolio. Webhook overrides are applied at this level rather than per number.
- Business Portfolio
The company level container in Meta Business Manager. Holds one or more WhatsApp Business Accounts. A client's number stays in their portfolio, not a provider's.
Meta Tech Provider- Phone number id
Meta's identifier for one connected number. Sending targets this rather than the number itself, and it appears in every inbound webhook payload.
- Embedded Signup
Meta's own onboarding popup. Picks the portfolio, the account and the number, and for Coexistence includes a code scanned in the WhatsApp Business app.
How a number connects- Tech Provider
A Meta status permitting a company to connect other businesses' numbers through its own approved app. Free to obtain, gated on business verification and App Review. Not an endorsement.
What it means- BSPBusiness Solution Provider
A company selling a messaging platform, usually a shared inbox. Overlaps with Tech Provider but describes the product rather than the Meta status.
Coexistence or a BSP- Webhook destinationwebhook override
Where Meta delivers a WhatsApp Business Account's events. Set as an override on an app's subscription, which is why removing a connection uninstalls it.
WhatsApp webhooks- hub.challenge
A value Meta sends in its verification GET. The endpoint must return it as the raw body. Returning JSON instead is the most common reason a webhook never receives anything.
Webhook verification- messages
The webhook field carrying what customers send. Part of the message path, which is what a webhook override routes away from a provider.
- smb_message_echoes
The webhook field carrying what a team sends from the WhatsApp Business app. Only exists on Coexistence numbers, and is how software sees a human's replies.
- Customer service windowthe 24 hour window
Twenty four hours from the customer's last message, during which free text delivers. Outside it, only an approved template does.
Error 131047- Template
A message submitted to Meta for review in advance. The only thing that delivers outside the customer service window, and on a Coexistence number it can only be sent through the API.
Error 132001- Quality rating
Green, yellow or red, assigned by Meta from how recipients react. Falls before it costs anything, and nothing announces the fall.
Error 131048- Messaging tier
How many unique customers a number may start conversations with per day. Moves in both directions. Distinct from throughput, which is a rate.
- Throughput
Messages per second a number may send. Fixed by Meta on a Coexistence number rather than scaling with quality and tier.
Error 130429- Linked device
The consumer WhatsApp client signed in elsewhere, as WhatsApp Web does. What unofficial tools automate, what WhatsApp's terms prohibit, and what gets numbers banned.
Unofficial API risks- MCPModel Context Protocol
How an AI assistant reaches a tool it does not own. Request and response only: an MCP server cannot be woken by an incoming message.
WhatsApp MCP server
Zašto nazivlje stvara toliko problema?
Zato što nekoliko ovih pojmova označava stvari na različitim razinama, a sve djeluju kao da pripadaju istoj razini.
Business Portfolio sadržava WhatsApp Business Account, koji sadržava telefonske brojeve, a svaki od njih ima phone number id. U razgovoru se sva četiri često nazivaju računom, pa rečenica poput provjerite radi li račun može značiti četiri različite provjere. Isto se događa s dva prozora od dvadeset četiri sata na ovoj platformi. Oni mjere nepovezane stvari i stalno se zamjenjuju.
Druga je polovica problema u tome što Meta i pružatelji koriste različite riječi za istu stvar, a ni pružatelji se međusobno ne slažu. Ova stranica koristi Metino vlastito nazivlje gdje ono postoji i jasno kaže kada je pojam naš.
Koje su razlike u praksi doista važne?
Tri su, a svaka je nekome oduzela cijeli dan.
Prozor korisničke podrške i prozor sinkronizacije oba traju dvadeset četiri sata, ali nemaju nikakve veze jedan s drugim. Prvi određuje hoće li se slobodno napisana poruka isporučiti, računajući od posljednje poruke korisnika. Drugi određuje može li se povijest razgovora još dohvatiti, računajući od uvođenja.
Povezani uređaj nije API. To je potrošačka aplikacija WhatsApp prijavljena negdje drugdje, što automatiziraju neslužbeni alati i zbog čega se brojevi blokiraju.
Odredište webhooka nije postavka broja. To je nadjačavanje pretplate aplikacije na račun, zbog čega nestaje kada se veza ukloni i mora se ponovno postaviti pri ponovnom povezivanju.
Često postavljana pitanja
Je li Coexistence drugačiji API od Cloud API-ja?
Ne. Coexistence je način uvođenja broja na Cloud API koji ostavlja aplikaciju WhatsApp Business aktivnom na tom broju. Endpointi, format poruka i pravila jednaki su.
Koja je razlika između Business Portfolio i WABA?
Business Portfolio je spremnik na razini tvrtke u Meta Business Manageru. WhatsApp Business Account nalazi se unutar njega i sadržava telefonske brojeve. Jedan portfolio može sadržavati više WABA računa.
Je li BSP isto što i Tech Provider?
Preklapaju se, ali opisuju različite stvari. Tech Provider je Metin status koji tvrtki dopušta povezivanje brojeva drugih tvrtki putem vlastite aplikacije. BSP obično označava tvrtku koja prodaje platformu za razmjenu poruka, a taj status može, ali i ne mora imati sama.
Kakve veze MCP ima s WhatsAppom?
Sam po sebi nikakve. MCP je protokol za davanje AI asistentu pristupa alatu, a WhatsApp MCP server izlaže broj kao jedan od tih alata. Ne može primati poruke, već samo djelovati kada mu se to zatraži.
Spremni za početak?
Postavite WhatsApp Coexistence u nekoliko minuta, a ne mjeseci. Aplikacija i dalje radi na telefonu.
Započnite besplatno probno razdoblje7 dana bez naplate. Otkažite bilo kada.