EasyCoexistence dhidi ya kikasha pokezi cha BSP
BSP huuza jukwaa: kikasha pokezi cha pamoja ambacho timu yako hutumia, huku jumbe zikihifadhiwa kwenye server zao. Coexistence huacha programu ya WhatsApp Business kwenye simu na kupeleka jumbe popote utakapotaja. Chaguo ni kama unataka bidhaa ya kutumia au muunganisho wa kujengea.
BSP hukupa nini hasa?
Bidhaa, na hilo si jambo la kuikosoa.
Business Solution Provider kwa kawaida huuza kikasha pokezi cha pamoja: mawakala huingia, mazungumzo hugawiwa, kuna majibu yaliyotayarishwa, lebo, ripoti na programu ya simu. Kwa timu ya huduma kwa wateja yenye watu wanane wanaohitaji kugawana kazi na kuona nani alijibu nini, huo ni ununuzi unaofaa kabisa, na kuijenga mwenyewe kungekuwa si busara.
Matokeo ya usanifu ni kwamba jumbe hupitia kwenye jukwaa lao na kuhifadhiwa huko, kwa sababu kikasha pokezi cha pamoja hakiwezi kuwepo vinginevyo. Kinahitaji historia ili kuionyesha. Hilo ni sehemu ya asili ya bidhaa, si chaguo la muuzaji fulani.
| Coexistence | A BSP inbox | |
|---|---|---|
| Where the team answers | The WhatsApp Business app they already use | The provider's inbox |
| Where messages are stored | Your systems, or nowhere | On the provider's platform |
| What you are buying | A connection | A place to work |
| Fit for a support team of eight | Poor without building something | Good, that is what it is for |
| Fit for an agency holding client numbers | Good | Depends on the client accepting a new tool |
| Leaving | Disconnect the number | Export, and the history lives there |
Coexistence inafaa zaidi wakati gani?
Wakati nambari ni ya biashara ambayo tayari ina namna yake ya kufanya kazi, na hakuna anayetaka kuibadilisha.
Timu ndogo inayojibu kutoka kwenye simu moja haihitaji kugawa mazungumzo. Inahitaji kupata muda wa jioni, jambo linalomaanisha kuwa mfumo ushughulikie kiotomatiki uthibitishaji na majibu ya kwanza huku simu ikiendelea kufanya kazi kama kawaida. Kuwahamisha kwenye kikasha pokezi kunatatua tatizo ambalo hawana na kuunda jingine ambalo hawakuomba.
Wakala ana hali kama hiyo kwa sababu tofauti. Wateja hawatapeleka nambari zao kwingine wala kuwafundisha wafanyakazi upya, na mara nyingi hawatakubali mazungumzo yao kukaa kwenye jukwaa la mtu mwingine kabisa. Coexistence ndiyo njia rasmi pekee isiyowahitaji kufanya lolote.
Ipi inafaa ikiwa unajenga programu?
Coexistence, karibu kila mara, na sababu ni ya muundo, si ya vipengele.
Ikiwa unajenga kitu kinachoshughulikia mazungumzo, kikasha pokezi cha BSP ni mshindani wa unachojenga na ni safu kati yako na Meta. Unaishia kuunganisha kupitia mfumo wao badala ya Cloud API, jambo linalomaanisha viwango vyao vya matumizi, muundo wao wa webhook, ratiba yao ya matoleo na bei yao juu ya ya Meta.
Kwa Coexistence, webhook huenda kwenye endpoint yako na miito ya API ni ya Meta yenyewe, ikiwa imeandikwa na Meta. Hakuna sehemu ya muunganisho inayotegemea muuzaji fulani, na hilo ndilo pia linalokuwezesha kuondoka.
Endelea kusoma
- EasyCoexistence vs WATIWati is a WhatsApp inbox priced per seat with contact limits. EasyCoexistence charges per connected number and routes messages to your own system.
- EasyCoexistence vs respond.ioRespond.io is a multichannel inbox priced per seat and contact. EasyCoexistence charges per connected number, with no seats and nothing per message.
- WhatsApp Coexistence: the app and the API on one numberCoexistence runs the WhatsApp Business app and the Cloud API on the same number at once. What it changes, what it does not, and how a number gets connected.
- WhatsApp Cloud API or Coexistence: which one a number needsBoth are Meta's. One takes the number onto the API alone, the other runs the API beside the WhatsApp Business app. Which to pick, and what each costs you.
- WhatsApp Coexistence glossaryPlain definitions for the vocabulary around WhatsApp Coexistence: WABA, Business Portfolio, phone number id, templates, quality rating, Tech Provider and MCP.
- Unofficial WhatsApp APIs: what actually gets numbers bannedUnofficial WhatsApp gateways sign in as a linked device, which breaks Meta's terms. What that costs, and what the official route looks like instead.
Uko tayari kuanza?
Sanidi WhatsApp Coexistence kwa dakika chache, si miezi. Programu inaendelea kufanya kazi kwenye simu.
Anza kipindi cha majaribio bila malipoHakuna kinachotozwa kwa siku 7. Ghairi wakati wowote.