EasyCoexistence vs Huggy
Huggy is a Brazilian omnichannel customer service inbox, priced by plan and by connected user, with WhatsApp charged separately by quantity and category. EasyCoexistence is the WhatsApp connection itself: Meta's Cloud API on the number already in the WhatsApp Business app, through Coexistence, at one published fee per connected number.
What the monthly bill is for
Huggy's bill grows with the team. Ours grows only with numbers.
Huggy: A plan with one connected user, then a fee per extra user: R$ 69,90 on Starter, R$ 119,90 on Intermediate from R$ 579 a month, R$ 189,90 on Custom from R$ 989. WhatsApp is priced on top, by quantity and category, and implementation is an optional R$ 1.250.
EasyCoexistence: US$ 9 per connected number per month for one to five numbers, falling to US$ 1 each as you add numbers, with no user count anywhere. First three days free, and Meta bills its messaging charges directly to the business.
What each product is
An inbox and a connection are bought for different reasons.
Huggy: A service inbox centralising WhatsApp, Instagram, Messenger, Telegram, email, SMS and voice, with chatbots and reports. Their page says they are official Meta partners for activating the official API.
EasyCoexistence: The connection between the WhatsApp Business app number and Meta's Cloud API, monitored continuously. Messages go to the system the business already uses, through Meta's webhooks or our MCP server.
Whether the team changes how it works
The owner's question before agreeing to anything.
Huggy: Agents log into the Huggy inbox, where conversations from every channel are assigned and answered. Their pricing page does not address Coexistence with the WhatsApp Business app.
EasyCoexistence: Nobody moves. The WhatsApp Business app keeps working on the same number, with its chats, and the API runs alongside for whatever the business automates.
Where conversations are kept
A decision that is hard to reverse later.
Huggy: On their platform, which an inbox needs in order to show conversations to the agents who open them.
EasyCoexistence: Not on our side. Conversation content is never stored, and Meta can route incoming messages straight to the business's own webhook.
Frequently asked questions
Is one cheaper?
For a business that needs the connection, we are. Huggy's Intermediate plan starts at R$ 579 a month for one user, before WhatsApp; ours is US$ 9 per connected number per month.
Does Huggy use the official API?
Their pricing page says they are official Meta partners and activate Meta's official API.
Does Huggy support Coexistence?
Their pricing page does not address it. Ask them rather than relying on this page.
Do you have an inbox?
No. The team keeps using the WhatsApp Business app, which is what Coexistence is for.
Keep reading
- EasyCoexistence vs Umbler TalkUmbler Talk is a WhatsApp inbox and CRM from R$ 99,90 per agent, minimum two. EasyCoexistence charges US$ 9 per connected number, no agent count.
- EasyCoexistence vs WhaticketWhaticket is a multi-agent inbox from US$ 49 a month for three users, on a QR session or the API. EasyCoexistence is US$ 9 per connected number.
- What WhatsApp Coexistence costs, provider by providerWhat each provider charges to hold WhatsApp numbers, at one, ten and fifty numbers. Figures from their own pricing pages, September 2026.
- The best WhatsApp Coexistence providersEvery provider that supports WhatsApp Coexistence, what each charges and who each suits. Prices from their own published pages, September 2026.
- EasyCoexistence vs a BSP inboxA BSP gives you a shared inbox and sits in the message path. Coexistence keeps the phone and routes messages to your own systems. When each one is right.
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Product names and trademarks belong to their owners. EasyCoexistence is not affiliated with the companies compared here, and their prices are as published on their own sites on the date above.