"Request code failed: Our servers are temporarily unavailable"
"Request code failed: Our servers are temporarily unavailable. Please wait 1 hour before trying again" appears when a verification code is requested for a number during signup and Meta does not send one. The instruction in the message is the fix: stop requesting codes, wait the full hour, then retry once from a fresh flow.
Meta's Embedded Signup code for a verification code requested too many times.
Roughly how long Meta says to wait after too many wrong verification attempts.
The Cloud API code for a server that is temporarily unavailable; Meta points to its status page first.
Meta's instruction for registration on a Coexistence number, because the number is already registered.
Is this a Meta outage?
It can be, but the documented neighbours of this message point elsewhere. Meta's Embedded Signup error reference does not list this exact wording. It does list a family of verification code refusals that behave the same way: "You have requested your code too many times", codes 2494158 and 2388367 for repeated requests, and 2593037 for an error while requesting the code. Each tells the person to come back later.
A genuine platform problem exists too. On the API side, 133004 means a server is temporarily unavailable, and Meta's advice there is to check the WhatsApp Business Platform status page before retrying. If the status page shows no incident, treat the message as a limit on code requests for that number and respect the hour it gives.
Why is a code being requested for a Coexistence number?
On the Coexistence path the number is already registered in the WhatsApp Business app, and Meta tells partners to skip the phone number registration step for that reason. Meta's documented flow verifies ownership through the app itself: the business receives a message from the official Facebook Business account in the WhatsApp Business app, taps Connect, then completes the verification step there.
So a code request that keeps failing is a hint to check which path the popup is on. If the screen offering to connect an existing WhatsApp Business app account never appeared, the flow is treating the number as a new registration and asking for an SMS or voice code, which is where these limits bite.
How do you retry without making it worse?
Wait the full hour the message asks for, without requesting another code in between. Meta says the system limits how many times a code can be requested within a certain time frame, so requests made while waiting work against you.
When the hour has passed, close the old popup and start the flow again rather than pressing resend in a window left open. Choose the option to connect the existing WhatsApp Business app account, keep the phone with the number unlocked and nearby, and complete the verification in the app as soon as it arrives.
If a wrong code was entered several times, Meta's guidance is different: the system allows a limited number of verification attempts, and it says to wait for about 12 hours before retrying.
Common mistakes
- Pressing resend repeatedly during the hour. Meta limits how often a code can be requested in a period.
- Assuming the outage is permanent and switching numbers. The message names a temporary wait.
- Running a new-number registration for an app number. Coexistence verifies through the WhatsApp Business app, not a fresh SMS registration.
EasyCoexistence opens Meta's Embedded Signup on the Coexistence path, so the number is connected through the WhatsApp Business app rather than registered again, and each attempt is logged on the connection timeline.
Frequently asked questions
Will waiting longer than an hour help?
An hour is what the message states. Waiting longer does no harm, but requesting codes during that hour does.
Can my provider reset the limit?
No. Verification code limits are applied by Meta to the number, and no provider can clear them.
Is the WhatsApp Business app affected?
No. The app keeps working on the phone. The refusal only concerns the signup step in the browser.
How do I know if it is a real outage?
Check Meta's WhatsApp Business Platform status page. If it shows no incident, treat the message as a code request limit.
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