EasyCoexistence vs Octadesk
Octadesk is a Brazilian customer service platform combining chatbot, AI agents and helpdesk, with plans from R$ 2.499 a month for 3,000 conversations plus a required onboarding consultancy. EasyCoexistence connects the number already in the WhatsApp Business app to Meta's Cloud API through Coexistence, at a published fee per number with no conversation cap and no setup.
What the monthly bill is for
The units differ, and that difference grows with every customer who writes in.
Octadesk: A plan sized by conversations: One at R$ 2.499 a month for 3,000, Flow at R$ 4.399 for 5,500, Nexus on request for 9,000. Helpdesk users are charged per user on top, and every plan requires an onboarding consultancy priced on request.
EasyCoexistence: One fee per connected number: US$ 9 a month for one to five numbers, falling to US$ 1 each as you add numbers. A month with ten thousand conversations costs what a quiet month costs. Meta bills its own messaging charges directly.
What each one is
Both put the number on the official API. What is built on top differs.
Octadesk: A service ecosystem: chatbot, AI agents, helpdesk with SLAs and ticket history, and bulk WhatsApp sending, with one official WhatsApp API number included in each plan.
EasyCoexistence: The connection and its monitoring. The number stays in the WhatsApp Business app, the API runs on it at the same time, and messages reach the tools the business already uses, including AI agents through our MCP server.
Adding a second or a tenth number
Agencies and businesses with several branches ask this before anything else.
Octadesk: Each plan lists one official WhatsApp API number as included. Their pricing page does not publish a price for further numbers.
EasyCoexistence: Unlimited numbers per account, each at the band price, and the per-number rate falls as the count rises: US$ 7 from six numbers, down to US$ 1 as you add numbers.
Whether the phone keeps working
The question that decides whether a small team has to change how it works.
Octadesk: Their pricing page does not address Coexistence. Confirm with them whether the number can stay in the WhatsApp Business app once it is on their API.
EasyCoexistence: It does. Coexistence is all we connect: the app keeps its chats, about six months of history can sync, and the API works on the same number. The connection is watched so a drop is flagged at once.
Frequently asked questions
Is one cheaper?
Yes, by a wide margin for a business that needs the connection. Octadesk starts at R$ 2.499 a month plus onboarding; we charge US$ 9 per connected number per month.
What happens after 3,000 conversations?
On Octadesk's One plan you move up a plan. With us nothing changes: there is no conversation limit at any price.
Does Octadesk support Coexistence?
Their pricing page does not say. Ask them rather than relying on this page.
Can I still use AI with EasyCoexistence?
Yes. Our MCP server lets Claude, ChatGPT, Cursor, Claude Code and Codex send messages and templates on the number.
Keep reading
- EasyCoexistence vs HuggyHuggy is an omnichannel service inbox from R$ 579 a month plus per-user fees. EasyCoexistence is a WhatsApp connection at US$ 9 per connected number.
- EasyCoexistence vs Umbler TalkUmbler Talk is a WhatsApp inbox and CRM from R$ 99,90 per agent, minimum two. EasyCoexistence charges US$ 9 per connected number, no agent count.
- What WhatsApp Coexistence costs, provider by providerWhat each provider charges to hold WhatsApp numbers, at one, ten and fifty numbers. Figures from their own pricing pages, September 2026.
- EasyCoexistence vs a BSP inboxA BSP gives you a shared inbox and sits in the message path. Coexistence keeps the phone and routes messages to your own systems. When each one is right.
- EasyCoexistence vs ZenviaZenvia sells monthly software plans plus channel packages. EasyCoexistence charges one published fee per connected number, in reais or dollars.
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Product names and trademarks belong to their owners. EasyCoexistence is not affiliated with the companies compared here, and their prices are as published on their own sites on the date above.