EasyCoexistence vs Qontak
Mekari Qontak is an Indonesian omnichannel CRM and customer service suite on the official WhatsApp API, sold in plans that start at five users, with Coexistence requiring its own subscription. EasyCoexistence is only the connection: a WhatsApp Business app number on Meta's Cloud API through Coexistence, priced per connected number, with messages sent to your own system.
What the monthly bill pays for
Qontak sells a CRM suite. EasyCoexistence sells a connection.
Qontak: Service Suite and Sales Suite start from Rp2.000.000 a month in their Plus tier and Rp3.000.000 in Ultimate, and Qontak 360 from Rp3.500.000, with every plan starting from 5 users.
EasyCoexistence: US$ 9 per connected number per month, down to US$ 1 as you add numbers. One number with a team of any size answering from the app costs US$ 9.
How Coexistence is set up
Both connect through Meta's Coexistence flow, so the WhatsApp Business app keeps working on the phone.
Qontak: Their guide lists an active subscription to META Coex, a number active for at least 30 days, and completed Facebook business verification among the requirements before integration.
EasyCoexistence: Coexistence is the product and costs nothing extra. Signup is self-serve in about two minutes, with the app on version 2.24.17 or later, recent real activity, and the number not attached to another provider.
Where the conversations end up
A CRM suite keeps conversations to work them. A connection hands them on.
Qontak: In the Qontak omnichannel inbox and CRM, mirrored with the WhatsApp Business app, alongside ticketing, chatbots and broadcasts run from their dashboard.
EasyCoexistence: At the endpoint you choose, because Meta routes webhooks there directly. Conversations are never stored on our side, and an MCP server connects the number to AI assistants.
Which one to choose
A company that wants sales pipelines, ticketing and several channels in one suite is buying a CRM, a different purchase from a WhatsApp connection.
A business that already has its CRM, or an agency wiring client numbers into its own stack, needs the number on the official API and kept connected. EasyCoexistence does that at a flat fee per number, monitors each connection, and alerts before Meta's 14-day app-activity rule lapses.
Frequently asked questions
Is EasyCoexistence cheaper than Qontak?
Yes, for the connection. Qontak plans start from Rp2.000.000 a month with a 5-user minimum, plus a Coexistence subscription. EasyCoexistence is US$ 9 per connected number per month, Coexistence included.
Does Qontak support Coexistence?
Yes. Its help centre describes the integration and lists an active META Coex subscription as a requirement.
Does EasyCoexistence require a 30-day-old number?
It requires recent real activity on the WhatsApp Business app, which is Meta's own eligibility check for Coexistence.
Does EasyCoexistence include a CRM?
No. Messages reach your existing CRM or app through webhooks that Meta delivers to your endpoint.
Keep reading
- EasyCoexistence vs GallaboxGallabox is a WhatsApp inbox priced per plan with a hard user cap. EasyCoexistence charges per connected number and sends messages to your own system.
- EasyCoexistence vs TimelinesAITimelinesAI is a per-seat WhatsApp inbox that also connects by QR code. EasyCoexistence connects only through Meta's Cloud API, priced per number.
- The best WhatsApp Coexistence providersEvery provider that supports WhatsApp Coexistence, what each charges and who each suits. Prices from their own published pages, September 2026.
- EasyCoexistence vs a BSP inboxA BSP gives you a shared inbox and sits in the message path. Coexistence keeps the phone and routes messages to your own systems. When each one is right.
- What WhatsApp Coexistence costs, provider by providerWhat each provider charges to hold WhatsApp numbers, at one, ten and fifty numbers. Figures from their own pricing pages, September 2026.
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Product names and trademarks belong to their owners. EasyCoexistence is not affiliated with the companies compared here, and their prices are as published on their own sites on the date above.